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unable to authenticate nightmare

The ball spins and spins and nothing time and time again. I have a galaxy j2 the game was running fine before the update but now cant authenticate. Please someone help me i really really like this game. I dont spoof or use other apps not even maps. Please help me.

Asked by limbertbb8 years 1 month ago
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Answers

Try forcing restarting the app.

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I forced restart. Then log out and back in

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I was having probs with my wireless then switched to mobile data and it went through. was weird though...

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by pipjay 8 years 1 month ago

I'm still on old version on iOS and I have been experiencing a lot of weird laggy problems like this the past few days*, so it is not directly related to the update.

*Slow log-ins and failure to log-in.
*Sightings going blank like I'm driving, but while I am standing still.
*Gym lag where the defender stops doing anything for 10+ seconds, then all that damage is dealt at once killing my attacker and blowing half way through the next.
*Tapping on a wild pokemon and freezing for 10+ seconds before it goes to the catch screen.

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Hi, I have the exact same problem since yesterday morning. Seems like the update picked out random phones and decided they wouldnt work anymore ? I believe niantic is aware of this

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Hopefully they are aware of the problem and do something about it otherwise they are going to lose many legit players. Me included.

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I found a way around this until they fix it (might be a while). I just got an old phone of mine (a tablet would work too) and then download the app and just hotspot my phone for data. Uses more data than usual but in the meantime I can keep up the streaks and catch fancy stuff.

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by SphiNx 8 years 1 month ago

My wife got the same problem few weeks ago, still "failed to log in". I cleared cache, reinstalled the app, don't works.
But I can log in on her phone an she can on mines. I'll not relate this to app update.

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