Unfortunately, that is too common in my area (Singapore). These are the uses of bots here:
1: Tracker maps for Pokemon spawns and raids/eggs (which 95% of non-spoofing players use)
2: "Air support" for raids, in rare occasions where people are short-handed in raids (which rarely happens here given the massive player density)
3: "Instinct support" for gyms and raids, to (a) take the gym for Instinct before the raid for gym control, (b) help Instinct get damage balls and team bonus balls in the raid, (c) feed berries in Instinct gyms which are under attack. I heard that they even have some Valor accounts to promptly shave out Pokemon which have been in the gym for 8 h 20 min. Operated by an Instinct spoofer who is unhappy that Instinct has too few players.
I'm Instinct, but I don't support this.
I can't confirm the last one. But what we have seen before is an "Instinct raid" by some bots taking over all the gyms in Singapore a couple of months ago.
So far since the gym update, I haven't seen or heard anyone complain about bots at all. In fact, our public Facebook group often has people requesting for "air support" for Suicune raids.