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Can't log into the game.

Recently my research tasks have been bugged I.e. a blank white screen appeares when I try to claim a Pokemon reward from them. I unwisely tried to reinstall the game 12 hours ago to fix it, since then I am completely unable to log in from my phone, I get this error message (though I can log in off someone else's.)

Anyone know why, please? Before anyone offers the usual cliche replies;

-reinstalling the game does not work (has reinstalling the game ever actually worked for any bug?)
-I have Never spoofed, nor attempted to. I also do not have any IV calculators, Pokemon trackers etc on my phone. So I assume I haven't been banned.
-Turning WiFi on or off makes no difference.
-My internet works normally elsewhere.
-Other people can still play, so it's not the Niantic servers. I've never received this particular error message before.
-4G is turned on.
-I have not emailed Niantic, I think that would be a waste of time.

I deduced it's a problem with my phone but don't know what. My phone is an Android.

Asked by harrytipper26 years 7 months ago
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Answers

Cliche reply:
Have you tried turning off and on your phone?
More seriously, try deleting the cache (if theres any)

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I had exactly the same problem yesterday. Tried everything including restarting the phone, uninstalling and reinstalling the app but nothing worked. After retrying (i.e. press the retry button) about ten times, things went back to normal. Don't know if it's pure luck though.

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Cliche response belittling your "retirement" :)

Actually, if you've installed the latest update there's a glitch with berrying a Pokemon and running. It can cause research rewards to be completely unclaimable if you've given a Pokemon a berry and then fled. This may be part of the problem.

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make sure your phone is running the latest OS.

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