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Possible charge TM and power-up bugs

I downloaded the latest update this afternoon from Google Play.

Possible bug number 1. I lost 6 charge TMs with just 2 attempted changes. I don't have many charge TMs so I'm careful about how and when I use them. This was not a case of me pressing too many buttons at the wrong time.

Possible bug number 2: I tried to power up a Rayquaza. Pressed the button once, nothing happened. Pressed it again and I'd suddenly gone up 2 and a half levels and spent 32 candy and about 30k dust. I don't mind losing the dust, as I have plenty, but I had other plans for some of the candy.

Has anyone else seen this?

Asked by FwifferChris6 years 7 months ago
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Answers

Sounds like maybe a slow response issue? It catches up with all your keystrokes that you thought didn’t take. I get that a lot and have to restart my app

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by pipjay 6 years 7 months ago

That TM problem has been reported before when using items through a pokemon's page while having poor internet connection. Niantic support will deny that it is possible though, and can not or will not do anything about it. In the future, just try to use TMs from your items bag while you have a stable internet connection.

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I hadn’t heard about this problem, but I unfortunately can confirm it. Lost three of my CTMs (only had five) this way a couple of days ago.
But very good to know what exactly causes it so I can avoid it next time.

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by hkn 6 years 7 months ago

If you have spent real money on this game:
1. Contact Niantic about the issue.
2. Stop spending real money on the game until they give a satisfactory response.

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@pipjay - internet connection could well have been the issue last night. There was four of us on a not very good wi-fi signal at the same time. Unfortunately I'm not sure how a single key press powers up five times ☹

@hkn - I'll probably report it, but I won't expect a reply. I'm not planning on spending any money on the game in the near future. My total so far is about £15 in two years

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