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Anyone else experiencing a red-colored Error page just when you are about to fight a Raid Boss?

It's been 2 day's of wasted Free Passes where I've been unsuccessful entering into a fight! I move around to make sure I am in within Gym range, double-check my GPS (even sitting right in a Gym), and have even restarted both the app and phone several times to no avail...

I patiently wait in the Lobby with other Trainers but get an Error and get booted from the fight just as I'm facing off. I tried to enter Tyranitar and Snorlax Raids.

Frustrated,,, :(

Asked by lawson227 years 11 months ago
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Answers

It happened to me several times but the problem solved after I reboot my phone.

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Try this:

  • Always reboot your app before entering the lobby, it takes a few seconds and I have seen many people that is getting a better experience after doing it (less black screens, app crashes or lag while doing the raid)
  • Check your phone settings and make sure you have active the date to be updated automatically, if you are on Android it is inside settings > date/time
  • Always close any other apps you have in the background, you can do this before rebooting PoGo
  • This may seem stupid to say but if you are playing during the day try to avoid playing under direct sunlight, overheating is a big issue of this game and may cause a lot of trouble from battery drain (yes, even more, like it was ever posible :D), to crashes, to bad gps signal...
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You have to be slower than Niantic's server time.

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Exactly, this is crucial, I use ClockSync for Android to check this. I prefer to have phone time 3-5 s delayed (corresponds to minus in ClockSync), so you don't loose that much time in battle and reliably don't get error.

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